You can HEAR a smile....
We know being in small - local - business is no day at the beach...unless you work in Maui, but it doesn't cost a dime to smile.
When you answer your phone make sure you have a smile on your face, studies show the person on the other side of the connection can "hear" the positivity that shines through a smile. So, even when you don't want to...SMILE...it's a way to elevate those pesky endorphin's. AND we all look better doing it.
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